Cookfold support
Answers to common questions, and how to reach a real person.
Saving recipes
How do I save a recipe from Safari or TikTok?
Tap the Share button, then Cookfold. If Cookfold isn’t in the row of apps, swipe to the end and tap More, then switch Cookfold on. The recipe is saved the next time you open Cookfold.
A link didn’t import. Why?
Cookfold reads the recipe the website publishes for search engines. Most recipe sites do this; a few don’t. If a link fails, copy the recipe text and use “From text”, or take a screenshot and use “From a screenshot”.
Why didn’t a TikTok import?
Cookfold can only read what’s written in the video’s caption. If the recipe is spoken or shown on screen, take a screenshot of it and add it with “From a screenshot”.
Cookfold Pro and purchases
What does Cookfold Pro include?
Unlimited recipes (the free version holds 20), the meal planner and iCloud sync. Cook mode, scaling, conversions and the shopping list are free.
I bought Pro on another iPhone. How do I get it here?
Open Cookfold › Settings › Restore purchases, signed in with the same Apple ID you bought with.
How do I cancel my subscription or get a refund?
Subscriptions are handled by Apple. Cancel in the Settings app › your name › Subscriptions › Cookfold Pro. For a refund, visit reportaproblem.apple.com.
Your recipes
Where are my recipes stored? Is there an account?
There’s no account. Your recipes live on your iPhone and are included in your iPhone’s backups. With Cookfold Pro you can also turn on iCloud sync to keep them on all your devices.
iCloud sync isn’t working.
Check that you’re signed in to iCloud and that iCloud Drive is on (Settings app › your name › iCloud). Changes usually appear within a minute or two of opening Cookfold on the other device.
How do I back up or move my recipes?
Settings › Export recipes saves a file with every recipe, including your own photos. Import it on another device with Settings › Import recipes.
How do I delete my data?
Deleting the app removes everything stored on the phone. If you used iCloud sync, also remove Cookfold’s data in the Settings app › your name › iCloud › Manage Account Storage.